October 3-6 is Public Power Week – We get to celebrate being a non-profit, community owned, utility with you!

Our Privacy Pledge

Clark Public Utilities deeply respects consumer privacy and is committed to helping our site visitors understand how we manage the personal information in our care. Our goal is to provide a reliable level of privacy, while also offering beneficial information and services to site visitors

The Data We Collect (and How We Use It)

To manage and improve our site, we collect certain information about visitors to our various web pages. We normally collect general user information to track our site’s performance, and limited personal information supplied by customers signing up for services. Clark Public Utilities also collects anonymous site traffic information, such as the user’s domain name and the web pages they visit.

If you provide personal information to Clark Public Utilities, you can be assured that the information you provide will not be sold to or shared with any unaffiliated third-parties. We will only provide this type of information to unaffiliated third-parties if we are required by law (for example, if we receive a subpoena or court order requiring such disclosure).

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you’d like to opt-out, you can do so at https://mouseflow.com/opt-out. If you’d like to obtain a copy of your data, make a correction, or have it erased, please contact us first by sending an email to  or, as a secondary option, contact Mouseflow at .

The Information We Share

Although other companies host some of our web pages on their systems, we do not share personally identifiable information with others, unless the information is required for the delivery of an affiliated service. Accordingly, in the future you may be contacted by mail, email or phone by a representative of Clark Public Utilities or one of its partners in an attempt to provide you with better service offerings or benefits that may be of interest to you.

Special Note: Children’s Privacy

We are committed to protecting the privacy of children. We do not collect personally identifiable information on our web pages designed to provide children with safety and educational information. For more information about how parents can protect their children’s privacy online, visit the Federal Trade Commission’s website.

Updates to Clark Public Utilities’ Privacy Policy

Clark Public Utilities is committed to responsible and ethical privacy practices. As our business and services evolve, and as new laws and regulations emerge, we will update this privacy policy to inform our customers of their rights and options, as well as our privacy responsibilities.

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