Clark awaits the Paparazzi! Take a photo with Clark at the Home and Garden Idea Fair Saturday and Sunday, April 29 and 30, 2023


Customer Service Representative

< Back to All Careers

What it’s like to be a Customer Service Representative

Customer Service Representatives act as a utility ambassador to ensure the customer receives excellent service. They handle customer requests, help determine customer needs for assistance, deal with billing and service concerns and refer customers to the appropriate department or employee. Most importantly, they serve customers in a friendly, courteous manner and treat them with respect and dignity.

Education/Experience: High School diploma or general education degree (GED). Minimum three years’ general customer service experience.

Check out these videos:

Here are a few action shots: